Computer Support and Servicing
Computer Support and Servicing
For your Microsoft Windows Desktop or Laptop
Helping you save time and money by solving your home computer problems online.
So you don’t have to call out a technician or take your PC into a store!
The Benefits
01
No travel time, or wasted time waiting for a technician to arrive at your home
02
No call out charge (normally £45 for the first hour)
03
Free collect & return to/from our workshop if your computer cannot be fixed remotely
04
We include Theft Protection Monitoring!
Value, Choice & Service!
PAY AS YOU GO
Whenever you need our services just call, text or book an appointment
Computer Support on this one-off-fix basis can cost from £30 a time, depending on the amount of work that needs doing and the length of time the 365 Techie needs to spend fixing the problem.
Contact us now for your free diagnosis
Call 01202 775566
Text 07520 615332
PAY MONTHLY
Our Computer Support Plan saves you time and money
24/7 Premium Support, including Emergency Support, priority repairs and a regular monthly check-up
NO CONTRACT
You only pay for as long as you want the service. We don’t hold you to any fixed term
Only £6 per month per computer!
HIGHLY RECOMMENDED
Reviews by real people…
Can not fault the friendly and professional service.
I had a very expensive all in one computer which went wrong after only three years.
Steve at 365 Computers was just about the only technician that would even look at it …
Existing Customers
Book your Computer Support, Repair or Free collection/delivery
You can now book appointments up to 4 weeks ahead with our online appointment manager
Powered by Appointment-Plus
Computer Support
Here’s How It Works
1. Get Started
Call 01202 775566
Or Text 07520 615332
You can call us at any time of the day or night; if we miss your call we will call you back
2. Get Connected
With your permission our Techie connects to your computer so you can both see your screen at the same time.
You sit back and watch while we take over.
3. Get Sorted!
After identifying the problem and agreeing on the best plan of action …
We fix it!
Your session with a 365 Techie will be booked in at the next available time slot.
We will send you a text reminder before the appointment and call you at the time of your appointment.
Repairs and servicing may take an hour or two, depending on how much work is required.
Emergency Support
Need help right now? No problem!
Call us on 01202 775566 / Text us on 07520 615332
For new customers TeamViewer is the quickest way to allow us to access your computer remotely, as if we were sitting right in front of it. We can provide technical support to your Windows laptop or desktop PC, all from our own work stations here at 365 Techies!
TeamViewer is highly secure. Connections are established via fully encrypted data channels using 2048-bit RSA key exchange and 256-bit AES session encryption.
DOWNLOAD TEAMVIEWER
Click on the download icon when asked to by your 365 Techie
(.exe file, total size less than 5Mb)
OR
For existing customers LogMeIn Rescue will be installed on your computer; you can then access the service via a desktop icon.
From here (right) you can re-install or login should you need to.
LogMeIn is another secure remote access system that allows us to provide technical assistance by accessing your PC over the internet.
WE’RE HERE TO HELP!
Feel free to contact us with any comments or questions
365 Techies at 365 Computers
851 Wimborne Road
Moordown
Bournemouth
BH9 2BG
Call us: 01202 775566
International: 00 44 1202 775566
Text us: 07520 615332
Email: [email protected]